Terms and Conditions

Effective Date: 31 July 2025

Welcome to Charisma Digital. These Terms and Conditions (“Terms”) govern your use of our website, https://charismadigital.co.nz (the “Site”), and any related services, content, or digital tools provided by Charisma Digital.

By accessing or using this Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use this Site.

1. About Charisma Digital

Charisma Digital is a New Zealand-based digital marketing consultancy that specialises in AI-powered marketing, content strategy, and tailored digital solutions for small to mid-sized businesses.

2. Use of This Website

You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Site in any way that could impair its functionality or accessibility;
Access content or data not intended for you;
Reproduce, copy, or resell any part of the Site or its materials without our explicit written consent;
Use the chatbot or any interactive features inappropriately or abusively.

3. Intellectual Property

All content on this Site—including but not limited to text, logos, graphics, images, videos, and software—is the property of Charisma Digital or its licensors and is protected under copyright and trademark laws.

You may not copy, modify, distribute, or reuse any part of the Site’s content without prior written permission.

4. AI-Powered Marketing and Technology Disclaimer

Charisma Digital offers marketing services that may incorporate AI technologies, tools, and platforms to enhance efficiency and performance. While we strive to ensure accuracy and effectiveness:

AI-generated insights should not replace human judgment or professional advice;
Results from AI tools are subject to variables beyond our control;
We make no guarantees about predictive outcomes or future performance.

Use of AI tools is at your discretion and risk.

5. Chatbot Use and User Submissions

If you engage with our website chatbot or submit content through any of our forms:

You must not upload false, misleading, or inappropriate content;
Your interactions may be logged for training, analytics, and quality assurance;
We reserve the right to suspend or restrict use of interactive features that violate these Terms.

6. Third-Party Links

Our Site may include links to third-party websites. These are provided for your convenience only. Charisma Digital does not endorse or accept responsibility for the content, accuracy, or privacy policies of external sites.

7. Limitation of Liability

To the fullest extent permitted by law, Charisma Digital is not liable for any direct, indirect, incidental, or consequential damages arising from:

Your use of or inability to access the Site;
Reliance on any content or services provided through the Site;
Any third-party services or technologies used in conjunction with our offerings.

8. Privacy

Please review our Privacy Policy for details on how we collect, use, and safeguard your personal information.

9. Updates to Terms

We reserve the right to revise these Terms at any time. Changes will be effective immediately upon being posted on this page, with the updated effective date noted above. Continued use of the Site implies acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact:

Charisma Digital
📧 [email protected]
📞 +64 21 366 643